Without a doubt! Numerous scientific papers have found that heat and vibration therapy have been shown to be more effective than pain medication.

Graphene heat technology works by relaxing the muscles of the uterus and increasing blood circulation. A vibrational massage will help reduce uterine muscle spasms or cramps and relieve stress.

With HeatBae, you get the benefits of these 2 natural therapies in 1 device. HeatBae is safe, simple to use and very effective for a variety of concerns including period pain. 

HeatBae is your new bestie and can be worn anywhere. Our device features a long-lasting rechargeable battery and a slim, lightweight design.

The heating only mode operates completely silent. Which means it’s perfect for use at school, work or anywhere that noise may be a concern.

The massage modes are super relaxing and perfect for when you're at home.

HeatBae is designed to fit everybody! Our device features a soft stretchy and adjustable strap meaning it can be worn by all shapes and sizes.

Yes! HeatBae is a bloat busting device! Heat relaxes your abdominal muscles and a massage will improve lymphatic drainage. HeatBae combines the best of both worlds to help you look and feel less bloated.

HeatBae is an intelligent & wearable solution for those suffering from:

Period pain 

Cramps 

IBS & Indigestion Cramps 

Bloating 

Endometriosis 

Adenomyosis 

POCS 

Fibroids 

Back pain 

Cold stomach 

Anxiety & stress 

Constipation 

HeatBae is a game changer when it comes to upgrading your pain relief.

Benefits include; 

- Drug free all naturalFast pain relief!

- Works in SECONDS!

- Portable and compact design

-Lightweight design

- Rechargeable & Wireless

- Wearable and adjustableLithium battery for long battery life

- Customisable with 3 Heat settings and 3 Massage settings

- Reduce your carbon footprint and waste by using a reusable device!

- Save $$$ as you aren’t constantly replacing wheat heat packs which are a fire hazard.

- Save time! Not waiting at the microwave or constantly having to reheat your heat pack or hot water bottles

- Discreet, easily wear and hide the device under clothing

- Pain relief you can take anywhere and wear anywhere enabling you to get out of the house and get things done!

- Travel empowering: perfect solution to wear whilst travelling, on holidays or in hotels as it is USB rechargeable - no need for a microwave or kettle !

Yes! HeatBae is fully customisable! You choose the level of heat, with three heat settings and the level of vibrational massage with three levels of intensity. 

Absolutely! HeatBae was designed as an effective solution to help manage the symptoms of these painful conditions! HeatBae will be your new best friend to help comfort you and get you up doing the things you love again. 

HeatBae can be used as much as you like - YAY! The device has undergone thorough testing to ensure it is completely safe to use for prolonged periods of time. If you do feel discomfort using HeatBae, we suggest taking breaks between use or placing a thicker fabric between you and the device. 

HeatBae is designed to provide relief across the abdomen and lower back. However if you need some heat relief on the neck or other areas feel free to use the device on those areas. 

Depending on what settings you use, HeatBae can be used for between 2-4 hours. It has a safety feature where the product will turn off after 30 minutes of use to remind you to take a break. If you would like to continue using simply turn the device back on.

Size: 18×8.5×1.2cm

Weight: 150g

Power input: 5W

Power supply: Lithium battery (inbuilt)

Material: ABS (outer), velvet (inner)

Charge time: Approx. 2 hours

Battery life: Up to 6 hours depending on setting used 

HeatBae is TGA certified and CE marked. Our device has an automatic shut down design avoiding potential accidents even if you fall asleep. HeatBae automatically shuts down after 30 mins of use if you would like to continue using it just turn the device back on. 

Great question. HeatBae is a non-invasive, drug-free pain-management solution that has undergone clinical testing. It is also CE marked. The risk of adverse side effects is considered low.

Firstly- Congratulations! Unfortunately, we can’t recommend the use of HeatBae to anyone who is currently pregnant. Please consult your phyisician.

We understand that it may be tempting to use your Heatbae all of the time, we recommend taking regular usage breaks. We also recommend wearing your Heatbae over at least one item of clothing to prevent overheating.

Do not use Heatbae while going to sleep.

Do not use if you are pregnant, have recently had surgery, have any form of cervical tumour or gout, have any skin impairment, eczema, heart disease or cardiovascular disease.

- If you experience any form of contact dermatitis, sensitivity or allergic reaction to your Heatbae, discontinue use immediately and consult a medical professional. 

- Do not use if you have previously had any form of negative reaction to a heat pack, hot water bottle or heat patch.

- Do not sleep while wearing your Heatbae and ensure that you take regular breaks in between usage.

- Do not lay on top of your heatbae or apply unnecessary pressure to it. 

- Do not expose your Heatbae to any other source of heat, flame or corrosives.

As Heatbae is not a medicated product, in most circumstances, you won't have to consult your GP before using it.

However, you may wish to consult your GP if you have experienced any of the following:

- Recent surgery

- Sensitive skin, past skin conditions or allergic reactions

If you use Heatbae and experience any form of adverse reaction (such as itchiness, rash, hives), or any typical display of allergic reaction, discontinue use immediately and consult your GP.

Allergy information: Heatbae has a velvet material on the underside of the product. If you have experienced sensitivity to this in the past, do not use Heatbae.

Battery information: Heatbae's battery is made of lithium and will react negatively if over exposed to heat, any source of flame, corrosive material or water. If any of these interactions occur and cause a negative effect, discontinue usage and consult your GP immediately.

We accept all major debit and credit cards, as well as Paypal. We do not accept cheque or cash on delivery.

We also offer Klara, afterpay and zippay so you can get PAIN RELIEF NOW, PAY LATER!

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

We will ship to PO Boxes via Auspost but recommend to use personal or business addresses. Other carrier options are available and we reserve the right to change carriers at any time.

RESERVED RIGHTS REGARDING SHIPPING

We can not grant a refund if your item is in transit.We will not be responsible for delayed or lost packages due to incorrect/incomplete address input by customers. If you have an error in your delivery address, it will cause significant delays. These orders are non-refundable.Once your order has been fulfilled, it's no longer possible to change the shipping address, please double check your address before placing your order.For re-delivery of any returned orders due to incomplete, incorrect address or uncollected parcels, the customer is responsible for additional shipping charges to the corrected address.

For international shipments, the goods will be imported on behalf of the consignee/buyer. The consignee authorizes Heatbae to import the goods on his/her behalf. Further, the consignee/buyer agrees Heatbae may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in addition to the purchase price of the goods, provided it is necessary.

The estimated timelines for processing, transit, and final delivery are dependent on location and carrier.

Here are the updated shipping times as of 12th of August 2022.

Standard

- 3-6 Business Days

Express Domestic (Australia) -

1-5 Business Days

Zone 1 (New Zealand) - 10-20 Business Days (standard) 6-10 Business Days  (express)

Zone 2 (Asia Pacific) - 21-28 Business Days (standard) 6-12 Business Days (express)

Zone 3 (USA/CA) - 21-28 Business Days (standard) 9-15 Business Days (express)

Zone 4 (UK/EU) - 25-30 Business Days (standard) 9-15 Business Days (express)

Zone 5 (Rest Of World) - 25-40 Business Days (standard) 12-21 Business Days (express)

Your final shipping cost is displayed at the point of checkout.

SHIPPING FEES

Standard (Austrlia) - FREE

Express Domestic (Australia) - $15

Zone 1 (New Zealand) - Calculated By Carrier At Check Out

Zone 2 (Asia Pacific) - Calculated By Carrier At Check Out

Zone 3 (USA/CA) - Calculated By Carrier At Check Out 

Zone 4 (UK/EU)- Calculated By Carrier At Check Out 

Zone 5 (Rest Of World)- Calculated By Carrier At Check Out 

Shipping fees are non-refundable. If you refuse any shipments from, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from any credit issued.

All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Depending on a number of factors, standard domestic and international orders may take up to 1-4 business days (excluding Saturdays, Sundays, and Holidays) to process. 

After your payment is authorized and verified, Standard orders can still take 2 business days, Expedited orders can still take up to 2 business days, and Rush orders can still take up to 2 business days to process. This is just an estimate and doesn't include weekends or holidays. We aim to pack and fulfill your orders as fast as possible!

Pre-Order/ Out Of Stock

PRE-ORDER ITEMS
If your order includes any pre-order items, we will ship your entire order once stock has arrived. You will find most estimated restock dates in the product title or description upon purchasing. Once stock has arrived, your order will be prioritised to ship out the next day as your chosen shipping speed.

Heatbae will only accept a return, exchange or refund if the products are returned in their original packaging with outer plastic seal intact and new condition within 7 DAYS of purchase. No refund will be made for products that have been opened, used or are returned damaged.

All shipping costs for returns are the responsibility of the customer. 

Please email INFOHEATBAE@GMAIL.COM with your order number to start the returns process.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take up to 10 business days for your bank or credit card company to process and post the refund too.

We cannot provide exchanges or refunds to any used or opened products for sanitary and safety reasons. Please do not break the platic seal if you wish to return.

Refunds may be granted for faulty or damaged products. Please choose carefully as there is no refunds due to change of mind.

Please contact us at infoheatbae@gmail.com to initiate your exchange or refund process.

Please inspect your order upon reception and contact us immediately at infoheatbae@gmail.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 
To speed up the process, please include your order number in the email subject and send us a photo of your order so we can remedy the problem as soon as possible.

Please email us with your desired quantity and we will send you our most updated wholesaling prices.

Please bear in mind, we do not accept everyone to be a distributor for Heatbae, we look for partners to work with and promote our brand.

Please email infoheatbae@gmail.com with subject line "WHOLESALE ENQUIRY - YOUR BUSINESS NAME"

Thank you for taking interest in our brand! We would love to chat with you and be a part of your publication.

Please email infoheatbae@gmail.com with subject line "MEDIA ENQUIRY - YOUR PUBLICATION" and we will do our best to give you what you need.

We are always on the look out for new influencers to work with to build our community. If you would like to try our products and share them with your audience. Send us an email at infoheatbae@gmail.com please include 'INFLUENCER INQUIRY' in the subject line and we will get back to you with a response.

Be sure to include, your pitch and social media handles and examples of your work.